Career

Be part of our company and collaborate with other creative and excellent people

WORKING AT DYXNET

Why join us

At DYXnet, people share the same goal and passion. It is our aim to attract and develop a diversity of talents from a variety of disciplines and backgrounds – be it technologies, research, innovation, business or management. We value integrity, excellence, respect and collaboration. Our office is not only a working space, but also a place for innovation and imagination, and more importantly, fun people & great work.

TO NURTURE OUR NEXT GENERATION OF TALENTS

Internship Program

DYXnet is committed to people development. University students are our future of the breakthrough. If you wish to gain working experience in IT, engineering, sales, marketing and, human resources, and learn from a team of excellence, we welcome you with open arms to share our imagination.

Throughout the program, we will support you to develop new skills and broaden your exposure which will enable you to better prepare for the future transition from study to work and understand your career interest.

Revitalize your career goals now

Job Openings

Responsibilities

  • Assist the Sales Director, International Business to follow up China and overseas customer inquiries and quotation preparation
  • Prepare Sales reports
  • Provide a positive customer service experience by timely response according to customer’s needs and objectives
  • Support and coordinate after-sales services for customers
  • Support Sales Director to establish, develop and maintain effective business relationships with customers

Requirements

  • Holder of Bachelor Degree /Higher Diploma with minimum 1 year of relevant working experience
  • Strong interpersonal, presentation and communication skills
  • Good command of English, Mandarin and Cantonese
  • Proficiency in written English and Chinese
  • Candidate with less experience will be considered as Sales Administrator
  • Fresh graduates will also be considered

Responsibilities:

  • Serve Key customer account and handle escalated servicing issues
  • Handle complaint, manage technical support and analyze fault ticket 
  • Monitor key customer project implementation
  • Conduct PoC for potential customer
  • Drive and coordinate internal and external parties for all service improvement projects to ensure customer satisfaction
  • Prepare report and conduct regular service review with customers to collect customer feedback and drive for continuous improvement

Requirements:

  • Bachelor degree in Computer Science, Telecommunications or related discipline
  • Minimum 3 years in ISP/Telecommunication industry
  • Solid experience in switching, routing, SDWAN, and firewall technologies
  • Strong customer service and problem solving skills
  • Strong analytical and communication skills
  • Holders of CCNA or CCNP related qualifications is advantage
  • Strong command of spoken and written English, Cantonese & Mandarin

職責

  • 協助綠通處理。
  • 協助SALES與TWCEM對接, 完整合約要件
  • 新系統報表輸入, 整理, 及追蹤
  • 業務部門主管交辦事項
  • 協助公司各大小銷售活動安排

資歷

  • 具備2年以上業務或業務助理實務經驗
  • 有耐心, 細心, 勤快, 邏輯清晰, 具團隊合作精神
  • 具系統使用經驗者優先錄用
  • 懂得文書處理╱排版能力、行政事務處理、文件或資料輸入建檔處理

If you share the same vision and are interested to be a part of the exciting things we do at DYXnet, reach out to us at hkpersonnel@dyxnet.com to find out more.
Personal data collected will be treated in the strictest confidence and only be used for recruitment-related purposes.​

Join us on LinkedIn to know more about working at DYXnet

Contact Us